Effective inventory management is a core responsibility for every Winning Hands supervisor. A well-organized inventory ensures therapists have what they need to perform their jobs professionally, safely, and efficiently. Because our operations happen directly on the casino floor—often during busy, fast-moving shifts—supervisors must stay proactive in keeping essential supplies stocked, accessible, and ready for immediate use. This allows therapists to stay focused on guests while maintaining the high standards our casino partners expect.

Cash-Out Envelopes

Cash-out envelopes are used by therapists at the end of their shift to separate and turn in the company’s daily commission. Supervisors must ensure there is always a supply of envelopes available at each property. Envelopes should be kept neatly organized, replenished regularly, and stored in a consistent, easy-to-locate place so therapists can quickly grab what they need at the end of the night.

Sanitary Wipes for Massage Cushions

Each cushion requires a fresh wipe insert to maintain hygiene and guest comfort. Supervisors should monitor the quantity of sanitary wipes, verify that cushions are being cleaned properly, and replace supplies as they run low. Cleanliness is a major part of the guest experience, and proper wipe management keeps our equipment safe, presentable, and compliant with casino expectations.

Headrest Covers for Massage Chairs

Disposable headrest covers are required for any supervisors or therapists using portable massage chairs. These covers must always be available in adequate quantities. Supervisors should track usage, restock regularly, and ensure the covers are readily accessible before every shift.

Therapist Uniform Shirts

Supervisors should maintain a small collection of Winning Hands shirts in various sizes on-site. Having shirts available is critical for onboarding new therapists, handling uniform emergencies, or covering last-minute shift changes. Shirts should be neatly folded, organized by size, and kept in a clean, designated storage area. Supervisors are responsible for tracking inventory and notifying management before sizes need replenishment.

Badge Covers and Accessories

Some properties require badge covers or additional badge accessories for displaying slot or cardroom licenses. Supervisors must keep extras available in case a therapist forgets theirs, damages it, or needs a replacement. Proper badge display is mandatory in all casinos, so maintaining a backup supply is essential to keeping therapists compliant and on the floor.

Feminine Products

Winning Hands strives to maintain a supportive, considerate environment for all therapists. Supervisors should keep a discreet supply of feminine products available for therapists who may need them unexpectedly. This small but important detail helps ensure every team member feels supported and prepared during their shift.

App QR Cards

QR cards are an important tool that help players quickly scan and book massages through the Winning Hands App. Supervisors must ensure these cards are clean, accessible, and stocked—whether they’re handed out by therapists or displayed in designated areas. Maintaining a fresh supply supports player engagement and helps drive more bookings.

The Supervisor’s Role

Inventory is not just about supplies—it’s about keeping operations smooth, professional, and stress-free for therapists and players alike. Supervisors should:

  • Perform regular inventory checks

  • Reorganize and restock items as needed

  • Keep all supplies clean, labeled, and in a consistent location

  • Notify management when items need to be reordered

  • Ensure therapists know where all inventory materials are stored

By managing inventory effectively, supervisors help ensure every shift runs seamlessly and every property maintains the high level of service that Winning Hands is known for.

Answer the questions from the lesson.